Whether you need to set up a simple phone system for your small business, or you want to expand to a number of locations, there are many options to choose from. You can use voice-over-internet-protocol (VOIP) and voicemail, or you can get toll-free numbers and other services. Many providers also offer web conferencing and voice transcription.
Nextiva
If you’re looking for a reliable, modernized phone service for your small business, look no further than Nextiva. With their VoIP phone service, you can talk to your customers on any device with an internet connection. Plus, they offer features like advanced call routing and call recording, as well as a wide variety of call management features.
Nextiva’s single platform makes it easy for you to manage every aspect of your business phone service, even if you’re not an IT expert. The Nextiva administration portal is easy to use, and they also provide analytics and custom dashboards. You can also manage your leads, deals, and more, with Nextiva’s Call Pop, which highlights important account details, sentiment insights, and more.
In addition to their phone services, Nextiva offers a host of other features, including unified messaging and video conferencing. Their mobile app lets you instant message colleagues and even participate in group chats. And all of this is included in every plan! Although Nextiva’s Essential plan is limited to making and receiving phone calls, higher plans include unlimited video conferencing, as well as recording video conferences.
Nextiva’s business VoIP phone services are incredibly easy to use. They allow small businesses to eliminate the bulky PBX systems and stay in touch with their customers. Call analytics and call routing tools help you track your call center’s performance and help individual agents improve their skills. Other features include Call Pop, which shows the history of all customers who have ever spoken with your business.
Grasshopper
Grasshopper Small Business Phone Services offer a host of benefits for small business owners. With their app, users can manage their business number and manage call forwarding. They can even create their own ring trees and manage which numbers they want to forward calls to. The service also provides troubleshooting tips and reference materials to make the process of setting up and using the system easier. Its customer support is also helpful and patient, answering questions within minutes. The support team will also follow up with follow-up emails if necessary.
Grasshopper is an affordable option for small businesses. It offers a monthly or annual plan that’s flexible enough to meet business needs. It also offers competitive per-minute rates for international calls. It also allows businesses to control caller settings and set up custom business hours. Additionally, users can use call blasting to reduce call waiting times and improve customer satisfaction.
Grasshopper also offers voicemail transcription. The company uses voice recognition technology to identify the caller’s voice and send them a transcript. This saves both the business owner and the employee time. In addition to this, Grasshopper offers IVR audio greetings that customers can record themselves. Alternatively, customers can hire a professional voice studio to record a voicemail message for their business. The recordings are professional-sounding and help potential customers perceive the business as credible.
Grasshopper Small Business Phone Services is an affordable alternative to RingCentral and Nextiva. Users can easily set up a free trial and try the service before purchasing. The company offers four affordable plans.
Ooma
Ooma small business phone services provide an easy and flexible way to manage your business phone systems. The software enables you to connect your office desk phone to a variety of devices, including smartphones, tablets, laptops, desktop computers, and more. You can also receive calls from these devices. You can also manage your business phone numbers through the web portal.
With Ooma small business phone services, you can keep your costs low while providing great service to your employees. The company offers a no-contract service that’s affordable and easy to use. It also offers a dial-by-name directory and a simple call flow editor. Other features include custom message templates and a customizable menu. It also offers English, French, and Spanish language support.
Ooma offers a number of small business phone plans, and their enterprise plans include features that large companies will appreciate. In addition to VoIP phone systems, the enterprise plans come with video conferencing and instant messaging. Moreover, these plans integrate with more than 50 software applications, which make it easier for companies to resolve customer complaints and other issues faster. The highest-level plan also offers a call center solution with intelligent call routing and an interactive voice response system.
Ooma small business phone services are cost-effective and easy to implement. Its easy-to-use platform makes it easy to connect your office phones, fax machines, and paging systems. You can even customize the greeting on your greeting to suit your company’s needs. A few drawbacks: Ooma does not guarantee a 100% uptime, but most users consider the service reliable.
Zoom Phone
Zoom Phone’s service plans range from $10 to $20 per user per month. The cost depends on how many users are on the plan and if you want to use self-service or managed service. Zoom Phone also offers a metered plan for certain areas of the country or a fully unlimited plan for a high call volume.
Zoom Phone offers a range of features that make it ideal for small businesses. Its call rerouting feature automatically forwards calls to the next available agent. In addition, it has an auto-attendant that allows users to set call queue numbers. Text messaging capabilities allow employees to submit queries or find the right contact through an SMS.
Zoom Phone can be used on multiple devices. It can be integrated with Salesforce, Slack, Microsoft Outlook, Google Calendar, Gmail, and more. It also offers team messaging and video meetings. Users can also convert any phone call into a Zoom video meeting. Additionally, the platform offers native integrations with Microsoft Teams, Slack, Salesforce, Outlook, and more.
Zoom Phone provides local phone service in more than 40 countries. Its flexible cloud-based calling solution offers both unlimited and metered calling plans to meet the unique needs of business users. All plans include comprehensive business calling features and are available via desktop, mobile, or desk phones.
Nextiva’s Pro plan
If you’re looking for a small business phone service plan that’s not too expensive but doesn’t compromise on features, Nextiva’s Pro plan is an excellent choice. This plan offers professional implementation services for free, so that you can start using your new phone system as quickly as possible. The company’s team will also train your employees and managers on the new system, so that everyone is on the same page and ready to go. In addition, Nextiva offers free hardware shipping.
The Nextiva Pro small business phone service plan also comes with useful tools that can boost your productivity. For example, its call management and analytics features allow you to track and manage your calls. It also offers conversational AI and advanced IVR. These features can increase your company’s chances of converting more leads.
Depending on the size of your business, Nextiva’s Pro plan may not be the best option. It costs $50 per line and provides the basics that any small business needs. But the company also offers a more advanced version called the Enterprise plan, which offers twelve important additions that make it a better choice for larger companies. For instance, it offers a self-contained telephone network, which eliminates the need for on-premise equipment.
In addition to unlimited calling within the U.S., Nextiva’s Pro plan also offers unlimited internet fax, video calling, and chat tools. The service also includes a free business number. The cost for Nextiva’s Pro plan depends on the number of users in your company, but you can save money by buying a plan that suits your needs and budget.
Zoom Phone’s Basic plan
The Zoom Phone’s Basic plan is designed for small businesses who need a basic phone system but do not want to spend a lot of money. This plan includes a number of features that can be helpful to any small business. Zoom’s feature set includes an intuitive interface and a wealth of templates for creating and sending messages. It also provides training and deployment assistance, as well as easy onboarding and ramp-up.
Zoom Phone’s Basic plan for small business includes a large number of useful features, including call recording and voicemail transcription, as well as call transferring between devices. The plan also offers add-on features that cost extra but provide extra functionality. Call rates are competitive and can be paid as you go. There are several calling plans available, depending on the number of people and frequency of calls. Zoom has a large list of supported devices, including Apple, Android, and Windows devices.
The Zoom Basic plan allows for unlimited one-on-one meetings. It is not suitable for large meetings. Meetings can only last for 40 minutes. In addition, you are not able to share licenses across users. However, if you need a more advanced meeting experience, you can upgrade to Zoom Pro for more features and a larger storage space. You can also share the link to a Zoom meeting on your social accounts.
Zoom Phone offers a range of service plans, including unlimited and metered options. In addition to call monitoring and recording, the service also features video conferencing and unlimited auto-attendants. The price is very competitive and transparent. A small business can choose the plan that best fits its needs.
